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home / issues / issue #30

Issue:Clicking Sound When Menus Pop Up
Browser:IE 5.5+
Platform:Windows
Description:When using the IFrame masking method to allow HierMenus to be displayed over the top of drop down form elements, Flash or Java Applets, or IFrames (see Known Issue #1) the menus will generate "clicking" (or potentially other) sounds when each menu is first popped up on the page. After the first display of the menus, the sound goes away for subsequent displays of the menu (but returns when the menus are newly created, such as reloading the page or clicking through to a new page of the site).
Cause:When Internet Explorer users navigate from page to page on a site, there may be a "clicking" sound generated to accompany them. This is a function of the O/S itself; and can be controlled via Settings/Control Panel/Sounds/Windows Explorer/Start Navigation. The sound can be changed or shut off through that mechanism; but while on, the browser will generate the sound each time the user clicks through to a Web page (or enters a new page in the browser's address bar and then processes it by clicking "Go" or pressing Enter).

Internet Explorer apparently also generates this clicking sound whenever a javascript:void(0) URL is loaded into an IFrame; the exact URL we use to initiate the IFrame when IFrame masking is used. To discover why we chose this particular URL, see Known Issue #29. Thus, as each menu is created, and its accompanying IFrame is created, the browser generates a clicking sound. Subsequent displays of the menus do not require that an additional IFrame be created, thus the clicking sound is not made.

Workaround:Ironically, the best work around for the problem is the exact same solution as is presented in Known Issue #29: Instead of loading javascript:void(0) in the source of the IFrame, load a known, existing page from your server instead. You'll find instructions on how to do that in Known Issue #29. Alternately, you could also remove the src assignment in the IFrame entirely; but you should do that only if you will not be using the menus in an HTTPS site (otherwise, you'll get the same problem described in Issue 29).
Posted:July 27, 2006

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Created: 7/27/2006
Updated: 7/27/2006
URL: http://www.hiermenuscentral.com/issues/30.html